30jl Privacy Policy

1 Introduction and Scope

This Privacy Policy applies to all users of the 30jl platform, including visitors and registered players. When you create an account, make a deposit, place a wager, or contact our support team, you share personal information with us. This policy explains how we handle that information responsibly.

By registering on 30jl, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as described here. This policy should be read alongside our Terms and Conditions, which govern the overall use of the platform.

We may update this policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of 30jl after any update constitutes your acceptance of the revised policy.

2 What Personal Data We Collect

30jl collects personal data in several ways — directly from you when you register or interact with the platform, and automatically through your use of the site.

We do not collect credit card numbers or cryptocurrency wallet addresses, as these are not accepted payment methods on 30jl. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or biometric data beyond what is required for identity verification.

3 How We Use Your Personal Data

Every piece of personal data we collect is used for a specific, legitimate purpose related to operating 30jl and serving your account. The main purposes are:

• Account management: Creating and maintaining your 30jl account, verifying your identity, and enabling login access through OTP and SSL-secured sessions.
• Payment processing: Crediting deposits to your balance, processing withdrawal requests in Philippine Peso to your nominated local bank account or e-wallet.
• KYC and compliance: Verifying that you meet the 21+ age requirement and that your account and payment details belong to the same registered individual, as required for responsible operation of an online gaming platform.
• Platform security: Detecting unusual login patterns, preventing unauthorised access, identifying fraud, and maintaining the integrity of the gaming environment.
• Customer support: Responding to your queries, resolving disputes, and following up on account or payment issues.
• Service communications: Sending account notifications, withdrawal confirmations, security alerts, and updates to platform policies — not marketing messages unless you have opted in.
• Responsible gaming: Monitoring account activity to identify patterns consistent with problem gambling, applying limits where requested, and supporting self-exclusion requests.
• Platform improvement: Analysing usage trends and player feedback in aggregate, anonymised form to improve the 30jl experience over time.

4 Who We Share Your Data With

30jl does not sell, rent, or trade your personal information to third parties. Your data is shared only in the following limited circumstances, and only to the extent necessary for the purpose stated:

• Payment processors and banking partners: To complete deposit and withdrawal transactions in PHP via bank transfer, InstaPay, PESONet, or e-wallet channels. These partners process transaction data under their own privacy obligations.
• Identity verification providers: Third-party KYC services used to verify government IDs and confirm that account holders meet eligibility requirements. Identity data shared for this purpose is not retained by 30jl beyond what is needed for ongoing compliance.
• Technology and platform providers: Cloud infrastructure, cybersecurity, and customer support tool providers who access data strictly to provide their services to us under data processing agreements.
• Legal and regulatory obligations: Where we are required by law, court order, or applicable regulation to disclose information, we will do so to the minimum extent required.
• Fraud prevention and security: Where we have reasonable grounds to suspect fraud, money laundering, or abuse of the platform, relevant data may be shared with appropriate authorities or security partners.

All third parties who receive personal data from 30jl are required to handle it with appropriate security measures and to use it only for the purpose for which it was shared.

5 How Long We Keep Your Data

30jl retains personal data for as long as your account is active and for a reasonable period after account closure, as required for compliance, dispute resolution, and legal obligations. Specific retention periods vary by data type:

• Account registration data is retained for the life of your account plus a post-closure period in line with applicable record-keeping requirements.
• Transaction records are retained for a minimum of five years from the date of the transaction, as is standard practice for financial record-keeping.
• KYC documents are retained for the period required under applicable identity verification and anti-money-laundering obligations.
• Support communications are retained for a period sufficient to resolve any disputes arising from the relevant interaction.
• Device and usage logs may be retained in anonymised or aggregated form for longer periods for security and analytics purposes.

Once data is no longer needed for any legitimate purpose, we delete or anonymise it in a secure manner.

6 How We Protect Your Data

30jl uses a range of technical and procedural measures to protect your personal data from unauthorised access, loss, or misuse:

• SSL encryption: All data transmitted between your browser and the 30jl platform is encrypted using SSL/TLS, including login, account management, and payment flows.
• OTP verification: Sensitive account actions — such as logging in from a new device or initiating a withdrawal — require one-time password confirmation sent to your registered mobile number.
• Access controls: Internal access to personal data is restricted on a need-to-know basis. Support staff can access only the account data relevant to the query they are handling.
• Secure data storage: Personal data is stored on secured servers with appropriate access logging and monitoring.
• Regular security review: The platform undergoes periodic security assessments to identify and address vulnerabilities.

While we take these measures seriously, no online platform can guarantee absolute security. You play a role too — use a strong, unique password for your 30jl account, do not share your login credentials, and log out when using shared devices.

7 Your Rights Over Your Personal Data

As a registered player on 30jl, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your account username and the specific request:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to correction: If any of your personal data is inaccurate or outdated, you may request that it be corrected. Some corrections — such as name changes — may require supporting documentation.
• Right to deletion: You may request deletion of your personal data. We will fulfil deletion requests to the extent possible, subject to legal retention requirements that apply to certain data types such as transaction records.
• Right to object: You may object to certain uses of your data, including direct marketing communications. You can opt out of marketing messages through your account settings at any time.
• Right to data portability: Where technically feasible, you may request a copy of your account data in a machine-readable format.

We aim to respond to all data rights requests within a reasonable timeframe. Some requests may require identity verification before we can act on them, to prevent unauthorised access to another person's data.

8 Cookies and Tracking Technologies

30jl uses cookies and similar technologies to support platform functionality, maintain your logged-in session, and understand how the platform is being used at an aggregate level. The main types of cookies used are:

• Essential cookies: Required for the platform to function correctly, including maintaining your session after login and keeping your account secure. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used in anonymised, aggregated form to understand traffic patterns, game category usage, and platform performance. These do not identify individual users.
• Preference cookies: Store settings such as your language preference or game display options to improve your experience on return visits.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies may prevent you from logging in or using certain features of the 30jl platform.

9 Minors and Age Restriction

30jl is strictly a platform for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we determine that an account has been registered by a person below the minimum age, that account will be immediately closed and any personal data deleted or anonymised in accordance with our retention policy.

If you believe that a minor has accessed or registered on 30jl, please contact us at [email protected] so we can investigate and take appropriate action promptly.

10 Contact and Data Requests

For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how your personal data has been handled, please contact the 30jl support team:

• Email: [email protected]
• Live chat: Available inside your account dashboard when logged in

Please include your registered username and a clear description of your request. Where identity verification is required to process a request, we will let you know what you need to provide.

This policy was last revised in 2026. For any material changes in the future, registered players will be notified via the contact information on their accounts.